As part of their participation in the Business Vitality Seed Fund, we asked each of our recipients a series of questions to get their view on entrepreneurship, the Seed Fund process, and other entrepreneurial related TidBits. The following is their answers to the question: What are some life lessons you learned while starting your business and participating in the Seed Fund?
"I guess the biggest lesson I am
learning is time management. Once my company started to take off, it became
all-consuming and I found myself constantly working “in” the business. I am
working through how to move to working “on” the business by managing my time
and delegating tasks that don’t require my time to others. Other than that, I
suppose that I have learned to roll with the ups and downs that happen in a new
business. One day everything is peachy and then the next it feels like imminent
doom. The very next morning you might be on top of the world. Seems like I do
better if I let the goods and bads roll off my shoulder a bit."
Upper Park Designs
"The biggest life lesson that we have
learned since starting our company is estimating time frames. Always overestimate
the time something will take to accomplish. Underestimating will always hurt
you, and trying to be exact is a huge gamble. It is better to aim beyond your
expected date and deliver earlier then kill yourself trying to deliver on the
date you said you would. Learning to give your customers a good time frame can
make your business look fantastic, especially when your company is product
based. If a customer is expecting to wait 4 months for a product and receives
it early or even on time (if unforeseen things happen, which they will) you
will still look good in the eyes of your customers and save you potentially
hours of time apologizing, refunding, and trying to rebuild your company image.
It’s simple. Things happen that are
out of your control. When you are giving a time frame to customers who have
preordered or are awaiting a release, it always pays to plan for longer then
come up short."
Social High Rise
"Many entrepreneurs will say that
starting a company requires a tremendous amount of resilience to adversity. I
have learned that to be the absolute truth. It's been a little over a year
since Social High Rise was formed, and we have had our share of challenges.
There are two things that stand out to me as lessons learned which have had the
greatest impact on me personally.
The first is to hire great people
and get rid of the ones who aren't great. As an entrepreneur, your company is
so fragile that you can only afford to bring on individuals who will not only
do the job they're given, but will fight as hard as you will to push your
company to succeed. Anyone without that mindset will only drag you down. In the
early months of Social High Rise, I had to replace a few people who were not a
good fit at the time. Some were not a good fit, period. I learned that if I had
the wrong people working for me, they didn't just perform below expectations,
but they exponentially drove the company closer to failure. I found that a
large chunk of my time, energy, and emotional capacity was spent on managing
these people who were not a good fit. In turn, I was far less effective and
could not focus on what mattered most.
The second lesson I've learned is
how important it is to focus on the things that will drive your company
forward. It's extremely easy to get caught up in the day-to-day minutia of
running your start-up, and you can quickly find days and weeks passing by
without any measurable steps in the right direction. Answering emails,
tinkering with your website, researching your competition, or crafting the
perfect power point presentation are all things that may seem important at the
time, but will usually not result in closing more deals or increasing
retention; at least not when your company is young and small. If you focus half
your time on the 2-3 most important things that will actually drive your
company forward, and have the discipline to not let yourself get distracted,
you will be amazed at how quickly your company will begin to move forward in
the right direction."